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Privacy Policy
Effective Date: April 19, 2026
Last Updated: April 19, 2026
1. General
Quelris ("Quelris," "Company," "we," "us," or "our") operates the Qriple service. This Privacy Policy explains how we collect, use, store, disclose, transfer, and protect personal information in connection with Qriple and related support, billing, and account operations.
We process personal information lawfully, fairly, and securely to provide the service, protect user rights, and comply with applicable privacy and data protection requirements, including Korean privacy law and other rules that may apply depending on the user’s location.
This Privacy Policy applies when you create an account, sign in with a supported provider, use AI or web-search-related features, contact support, purchase or renew a paid plan, request cancellation or a refund, or otherwise interact with Qriple.
2. Categories of Personal Information We Collect
We may collect the following categories of personal information depending on how you use the service.
| Category | Information collected | Typical collection point |
|---|---|---|
| Account and authentication | email address, encrypted password, account identifier, social login identifier, profile information such as your name | sign-up, sign-in, and account management |
| Service usage | access logs, device information, browser information, usage records, model selection information | during service use |
| AI feature use | prompts, conversation content, uploaded files, uploaded images, generated outputs | when you use LLM-powered features |
| Search feature use | search queries, summarized search-result information | when you use web-search-related features |
| Plan and entitlements | subscription plan information, entitlement status, usage limits, summary usage information | during service administration and access control |
| Billing and subscriptions | billing contact information, billing country, order status, subscription status, refund status, transaction identifiers | when you purchase, renew, cancel, or request a refund for a paid plan |
3. Purposes of Processing
- to identify users, verify accounts, and manage authentication
- to provide, operate, maintain, and improve Qriple
- to generate AI responses and support related product functionality
- to process search requests and provide search-enhanced responses
- to manage plans, entitlements, access controls, and abuse prevention
- to process payments, manage subscriptions, support refunds, and provide transaction records
- to respond to support requests and operational questions
- to comply with law, defend rights, and address disputes or incidents
4. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer period is required or permitted by applicable law.
Once the collection or use purpose has been achieved, we delete or anonymize the relevant information without undue delay unless statutory retention obligations apply.
- records relating to contracts or withdrawal/cancellation: 5 years
- records relating to payment and supply of goods or services: 5 years
- records relating to consumer complaints or dispute resolution: 3 years
- access logs and certain service usage records: 3 months
5. Disclosure of Personal Information to Third Parties
As a general rule, we do not disclose personal information to unrelated third parties for their own marketing purposes.
We may disclose information where a user has consented, where disclosure is required by law, or where disclosure is reasonably necessary to protect rights, prevent abuse, respond to legal process, or operate the service through required providers.
6. Service Providers
We may entrust limited processing activities to service providers to the extent reasonably necessary to operate Qriple.
| Provider | Processing purpose |
|---|---|
| Supabase | Database and authentication infrastructure operations |
| Google OAuth | Social login and account authentication processing |
| OpenAI | Response generation for selected AI features and related processing |
| Anthropic | Response generation for selected AI features and related processing |
| Google Gemini | Response generation for selected AI features and related processing |
| OpenRouter | Gateway access for supported reference or partner AI models |
| xAI | Response generation for selected AI features and related processing |
| Native web search providers | Processing of web search queries and delivery of search results |
| Polar | Checkout and payment processing, subscription and refund status management, transaction support, and billing-related tax information handling |
7. International Transfer of Personal Information
Because Qriple relies on global cloud, authentication, AI, search, and billing providers, personal information may be transferred to, stored in, or processed outside Korea, including in the United States and other jurisdictions in which our providers operate.
Depending on the feature being used, we may transfer prompts, conversation content, uploaded files and images, generated outputs, search queries and related result summary information, account identifiers, social login identifiers, billing contact information, order or subscription status, refund status, and transaction identifiers.
| Recipient | Country/region | Data transferred | Purpose | Retention |
|---|---|---|---|---|
| Supabase | United States | account identifier, service usage data | cloud infrastructure operations | for the service period or until the provider relationship ends |
| Google OAuth | United States | email address, social login identifier, profile information | social login and account authentication processing | until the relevant purpose is fulfilled or under provider policy |
| OpenAI | United States | prompts, conversation content, uploaded files/images, generated outputs | AI response generation and related processing | until the relevant purpose is fulfilled or under provider policy |
| Anthropic | United States | prompts, conversation content, uploaded files/images, generated outputs | AI response generation and related processing | until the relevant purpose is fulfilled or under provider policy |
| Google Gemini | United States | prompts, conversation content, uploaded files/images, generated outputs | AI response generation and related processing | until the relevant purpose is fulfilled or under provider policy |
| OpenRouter | United States | prompts, conversation content, uploaded files/images, generated outputs | Gateway access for supported reference or partner AI models | until the relevant purpose is fulfilled or under provider policy |
| xAI | United States | prompts, conversation content, uploaded files/images, generated outputs | AI response generation and related processing | until the relevant purpose is fulfilled or under provider policy |
| Native web search providers | United States | search queries, summarized search-result information | web-search request handling and search-result delivery | until the relevant purpose is fulfilled or under provider policy |
| Polar | United States and other provider operating regions | billing contact information, billing country, order status, subscription status, refund status, transaction identifiers | Checkout and payment processing, subscription and refund status management, transaction support, and billing-related tax information handling | until the relevant purpose is fulfilled or under provider policy |
8. Deletion of Personal Information
When personal information is no longer necessary because the retention period has expired or the processing purpose has been fulfilled, we delete or destroy it without undue delay, except where continued retention is required by law.
- electronic files: deleted using technical methods intended to prevent recovery
- paper records: shredded, incinerated, or otherwise securely destroyed
9. Your Rights and How to Exercise Them
Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion, restriction or suspension of certain processing, or support regarding how your information is handled.
To exercise these rights, contact us using the privacy contact information below. We may need to verify your identity before completing a request and may limit or deny a request to the extent allowed by law.
10. Security Measures
- minimization of access rights and access controls for personal information
- password encryption and encryption of relevant data transmission paths
- security review, log monitoring, and incident response procedures
11. Cookies and Similar Technologies
We may use cookies or similar technologies to maintain sessions, improve service usability, support account-related convenience features, and deliver a more reliable user experience. You can control cookies through your browser settings, but blocking them may limit some parts of the service.
12. Privacy Contact Information
If you have questions, complaints, or requests regarding this Privacy Policy or our processing of personal information, contact us at:
Email: support@quelris.dev
- Business name: Quelris
- Representative: Yoohwan Kim
- Business registration number: 258-02-03672